Service Center

Agreements
FAQ
About us

Privacy Policy

Version: 2026-05-11

 

Introduction

This privacy policy sets out how relebook.comuses and protects any information that you give Relebook when you use this website. Relebook is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Relebook may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

 

Use of personal data

By using our service, you are providing certain data to us. This could be personal data. We only retain and use the personal data provided directly by you or for which it is clear that it has been supplied to us to be processed. As soon as your personal data is no longer necessary to process our online services, your data will be deleted. If storage of data is necessary for legal reasons, it will be stored and blocked for any other use.

 

Registration

Certain features of our service require you to register beforehand. After your registration we will retain your email address and the personal data you provided. We will retain this data so that you do not have to re-enter it every time you visit our website, invoicing and payment, and to provide an overview of the products and services you have purchased from us. We will not provide this to third parties, unless it is necessary for the execution of the agreement you concluded with us or if this is required by law. In the event of suspicion of fraud or misuse of our website we may hand over personal data to the entitled authorities. To register on our website we require your email address.

 

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • your billing and additional addresses

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • we use customer data only to setup order invoice if it's needed

 

Advertisements

Our service displays advertisements by Google Adsense, for information on data collection by Google please visit the Google Privacy Policy page.

 

Data Protection & Third-Party Disclosure

We comply with Singapore's Personal Data Protection Act (PDPA) and will never sell, distribute, or lease your personal data to third parties for marketing purposes. We only retain and process your data insofar as necessary for our stated purposes. This includes:

  • Information You Provide: We collect data such as your name, email, and payment details to register your account and process transactions.
  • Usage & Device Data: We keep statistics on our website and collect data such as your IP address and browsing activity to improve our services, personalize your experience, and enhance security.

We will only disclose your data to third parties under the following strictly necessary circumstances:

  • Service Execution: We share data with trusted service providers and payment acquiring banks to process your transactions and complete your orders.  
  • Legal & Security Compliance: In the event of suspected fraud, misuse of our website, or if required by law, we will hand over personal data to the entitled law enforcement authorities.  
  • Intellectual Property Disputes: If a design material uploaded by an Author allegedly infringes on someone else's intellectual property, Relebook reserves the right to disclose the Author's name and contact details to the notifying party, but only after verifying the proof of ownership provided by the notifying party.  
  • Business Transfers: Your data may be shared in the event of an acquisition or business transfer.

 

Third-Party websites

This statement is not applicable to third-party websites connected to this website through links or banners. We cannot guarantee that these third parties will handle your personal data in a secure and careful manner. We recommend you read these websites privacy statements before making use of these websites.

 

Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website. Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us.

 

About this cookie policy

This Cookie Policy explains what cookies are how we use them and the types of cookies we use . It explains how we use the information collected by Cookies and how to control Cookie preferences .For further information on how we use, store, and keep your personal data , please refer to our Privacy Policy.

Your consent applies to the following domain: relebook.com

 

What are cookies?

Cookies are small text files that are used to store a small amount of information. When a website is loaded on your browser, they are stored on your device.These cookies help us make the website function properly, make it more secure, enable us to understand how the website is performing, analyze what is working and what needs improvement, and ultimately provide you with a better user experience .

 

How do we use cookies?

As most online services, our website uses first-party and third-party cookies for various purposes. First-party cookies are primarily necessary for the website to function properly,, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keep our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and to help speed up your future interactions with our website.

By default, we and our service providers do not place advertising/tracking Cookies in your browser.

When you visit our website, we ask you whether you would like us to use Cookies. If you choose not to accept, we shall not use advertising/tracking Cookies during your visit, except for technical Cookies which maintains the proper operation of the website. If you use this feature, please accept our use of Cookies.

 

What types of cookies do we use?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and download your favorite products, and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents of the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

 

Do not track preferences

Do not track is a function that allows visitors to opt out from being tracked by websites for any purpose including the use of analytics services, advertising networks and social platforms.

Many browsers are adjusted automatically to accept and use Cookies as of the first installment of your computer. You are allowed to block Cookies or to be warned about Cookies by using help or setting menus of your browser. You can take advantage of the instruction or help option screens of your browser to obtain further information about the various methods of managing Cookies or regulate the settings of your browser. If you chose to delete Cookies, you should be aware that any preferences will be lost. Also, if you block Cookies completely, many websites (including ours) might not work properly.

Most browsers allow you to:

  • see what Cookies you've got and delete them on an individual basis
  • block third party Cookies
  • block Cookies from particular sites
  • block all Cookies from being set
  • delete all Cookies when you close your browser

Through browser preferences, it is also possible to delete Cookies installed in the past, including the Cookies that may have saved the initial consent for the installation of Cookies by this website.

Visitors can, for example, find information about how to manage Cookies in the most commonly used browsers at the following addresses: Google Chrome, Mozilla Firefox, Apple Safari on iPhone, iPad, iPod, Apple Safari on macOS and Microsoft Internet Explorer.

Our Cookies are not used to identify you personally. They're just there to make the site work better for you!

 

Changes to this cookie policy statement

We reserve the right to modify this statement. We recommend that you review this statement regularly, so that you remain informed of any changes. Right to access and correct or delete your information You have the right to ask for access to and correction or deletion of your personal data. See our contact page. To prevent abuse, we ask you to adequately identify yourself. When it comes to access personal information associated with a cookie, you must include a copy of the cookie. You can find them in your browser settings.

 

Contact forms and email links

Should you choose to contact us using the contact form on our Contact Us page or an email link like this one, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors. Not all mail servers are secured. Therefore, we would suggest that you always consider email as an insecure medium and not include personal, confidential or otherwise sensitive information within an email.

 

Acceptance of these Conditions

We assume that all Visitors and Customers have carefully read this document, understand its contents and agree to the terms and conditions stated in the Privacy Policy above. If one does not agree with this Privacy Policy, they should refrain from using our website.